This is an update to my earlier post about an application to require a service provider to make a reasonable adjustment before an event, to accommodate deaf customers.
Good news and bad! The good news is that the service provider agreed to provide the performance interpreters before tonight’s event and that the injunction was no longer necessary. On that basis, the Court did not need to give a Judgment.
The lack of a Judgment is a shame because of the wider and significant impact it could have for customers and service users with protected characteristics; disability in this case.
However, we believe that we have a method suitable to apply this way again, in appropriate circumstances and look forward to hearing from others who find themselves in similar circumstances in the future. If we keep pushing then we will end up with a precedent!